COVID-19 Communications Templates and Tips

Communication Templates and Tips

Best Practices for COVID-Related Communication

Exposure & Positive Cases

GENERAL LETTER – Positive case of COVID confirmed

GENERAL LETTER – COVID exposure may have occurred

EMPLOYEE LETTER – COVID confirmed in the workplace

Returning in the Fall

PARENT SURVEY– Returning to School in the Fall

STAFF SURVEY – Returning to School in the Fall

Distance Learning

Template Letter to the Editor from Board President

Template Phone Script – Distance Learning Begins Monday

• Template – Introduction to the District’s Continuous Learning Plan (Family Letter)

School Closure

• Template Phone Script – State Board Approves Continuous Learning

• Template – State Board Approves Move to Continuous Learning

Template – Long-term School Closure Recommended but Learning will Continue

Employment Issues

• Template — Temporary Contract Not Returning Letter

Essential Employee Documentation

When communicating with employees, students and families about Coronavirus, here are a few helpful key messages and tips to keep in mind:

° The priority is the health and safety of students and employees.

° Schools work closely with public health officials and rely heavily on their guidance because they are the experts.

° Local and state health departments are the best resources for current information about Coronavirus.

° Emphasize what is known at the time of the communication.

° Include the date/time in all communications, including social media posts, because information can change quickly.

° Include best hygiene practices in communications.

° Create a web page that can be easily updated to links with the most current information from reliable sources, including the local and state health departments and the Centers for Disease Control. The best way to combat rumors and speculation is easy access to reliable information.

Return to Main COVID-19 Page