COVID-19 Communications Templates and Tips

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Communication Templates and Tips

• Template — Temporary Contract Not Returning Letter

Template Letter to the Editor from Board President

Template Phone Script – Distance Learning Begins Monday

Essential Employee Documentation

• Template – Introduction to the District’s Continuous Learning Plan(Family Letter)

• Template Phone Script – State Board Approves Continuous Learning

• Template – State Board Approves Move to Continuous Learning

Template – Long-term School Closure Recommended but Learning will Continue

• Template Letter – Possible Exposure to COVID-19

• Template Letter – Positive Case of COVID-19

• When communicating with employees, students and families about Coronavirus, here are a few helpful key messages and tips to keep in mind:

° The priority is the health and safety of students and employees.

° Schools work closely with public health officials and rely heavily on their guidance because they are the experts.

° Local and state health departments are the best resources for current information about Coronavirus.

° Emphasize what is known at the time of the communication.

° Include the date/time in all communications, including social media posts, because information can change quickly.

° Include best hygiene practices in communications.

° Create a web page that can be easily updated to links with the most current information from reliable sources, including the local and state health departments and the Centers for Disease Control. The best way to combat rumors and speculation is easy access to reliable information.

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